I bought a cot and there was a missing piece. I contacted Angie and she replaced the part promptly. Thank you very much for this. I will recommend their products to anyone that needs good quality products and great after sales service. Thank you for going the extra mile. ...
I paid R2000 for a Chelino campcot ordered online via a reputable company. After 4 months of use the board was sagging so badly there was a dip where my grandson would roll. The bassinett was no longer in use. My grandson couldn't even sit and play in his cot. We only realised just how bad it had ...
In January 2012 we bought Chelino Veyron Delux car seats for our twins. In April 2012 I tried installing the car seats in my car. The user manual has some diagrams and step-by-step instructions. The problem is that neither were very clear. I took it back to the shop I bought it from and they showed ...
Over the last two days Chelino has deleted negative posts on its Facebook page. This makes their products and customer service seem a lot better than they actually are. An initial complaint was made to Chelino on Facebook by a customer regarding the way in which she was treated at a Chelino store. ...
I went to return the Chelino car seat today and was refused a refund. Basically the owners of Chelino shouted at me because I had used the car seat (how would I know if it was bad if I didn't use it?), called me a when I showed them the photograph (they insist that I installed it forward facing ...