I recently called the call centre which is a joke. I had to hold for 40mins on my cell, when I finally got through to the correct department, I was cut off. I had to ring back and was put on hold again for another 10mins or so before I was assisted with my problem. My USB modem just gave up on ...
We have been struggling since my husband upgraded his cell phone for months now, first the accounts was split. Then they started cutting his line. Then we were informed after 8 months and many calls and headaches that the accounts was merged then we were informed that we are in credit- today i get ...
I have taken out a Cell C talk 200 over the phone with an Iphone 5. When I took delivery of the phone I realized afterwards that a Talk 100 has been loaded. I immediately reported the matter on the 11th of July. After an unsatisfactory outcome I resubmitted a new query on the 17th of July ...
Dear CellC, I'm getting to the point where I am very negative about your company. Your poor service and connection and the dropped calls are now costing me business. Nashua is my service provider but they keep sending me back to you and you keep sending me back to me. As you are the network ...
I applied for my upgrade on the 2nd of June 2013 no word from anyone until I call back on the 14th of june spoke to Matshidiso Lebea who at the time I thought was actually quite good!! Informed her that I wanted the debit order to come off our business account which they suggested we change the ...
I would like to get in writing from Cell C why my line was suspended? My d/order is due on the 27th of July. Yet my account was suspended before the money was due. When I spoke to your call centre agents they said it is a precautionary measure and I need to present half of my outstanding bill ...