I went to do my upgrade at the Cell C store, the lady that helped me was rude and unhelpful... while I was busy trying to sort out my contract, she is helping other people, leaving me alone to help those people and then came back to answer one question that I asked... this happened three times in a ...
We have been trying to cancel our cell c contract for the last 2 months -we went in in June when we were told to cancel the contract a month before the contract comes to an end in September.so we went in on the 1st july to cancel then we were told to coming in on the 5th july (the exact date we ...
More than 3 months ago, I took 2 handsets to the store to be repaired, the agent told us both had to go for software upgrade, we booked it in. Mine was returned, still giving me the same problems, and an uncaught error, my son's was B.E.R, apparently water damage, but when we handed it in the dot ...
I bought Blackberry Z10 cellphone from Cell C Kolonnade. I was to pay R349 on the 15th of every month. From then onwards R786 was debited from my account every month. Upon investigation, I realized that a Pedro, who is a manager at that store, has a Z10 phone which is registered in his name but ...
On 28th of July 2013 cell c deducted wrong amount from my account, and no consultant can help me and told me she doesn't know what to say to me!! Really bad service for someone that's working for the company! I would like the refund cause they say i signed for that amount and the contract that i ...
I have a contract with cellc, airtime is preloaded on my account monthly. But for some reason I am not allowed to use my airtime to do cell phone banking. Was told that i must first add more airtime to my account before i can use it. WHY?? My pre loaded airtime is mine. Why must i buy more airtime ...