After my cellphone got I called the 140 number to have my SIM swapped, from the initial cost that it can range from anything between R50 and R150 (PATHETIC) I comleted all the details as requested the Friday at 19H00, some woman called us saturday morning, RUDE as, the initial swapping should have ...
I requested that i use my OWN number on a new cell c contract and was advised by the sales person who captured my application that it would not be a problem. Since having received the new phone on the 14/08/2013 I've been given nothing but hassles and false promises from the call center at cell c. ...
Went onto Cell C website and applied for 20 Giganite package. Received call from Head Office sales division about my application. As I didnt have a data package to bolt the 20 Giganite package onto, I had to take out a 500MB per month over 24 month contract which I agreed to. We completed the sale ...
Over the pass 2months i have been sending my blackberry 9320 handset in for repairs to cell c Blue Route Mall, Tokai. The service i received from the store has been great but the technical repair centre in Midrand disappointing!! My handset does not want to connect to the internet, the 2nd time i ...
I sent an-mail to CellC's "C.E.O" and "CUSTOMER SERVICES" as well as the "ESCALATIONS DEPARTMENT"on 09/08/13 and a follow up e-mail on 13/08/13. I received the automated response that they would reply to me WITHIN 24-72 HOURS. Today is the 17/08/13 and have not ...
I have reported this matter on hello Peter now for the 3rd time and still NOTHING has been done. I am still waiting for a copy of the contract signed by myself as I was never given a copy. I am disputing that I signed for an open line and R4000 was taken off my account which is incorrect as I asked ...