This is the same thing that happened last month - cell c fault no fault of mine, my phone once again gets cut off yesterday morning. Yesterday afternoon my wife goes to Eastgate branch where a very efficient lady assisted her and she went and paid R741 and accounts was called and we were promised ...
I lost my personal phone number (0791240730) after i cancelled a data contract with cellc, the call centre guy that helped me told me that if i cancel my contract i will loose my number, i had no choice but to cancel it since i cannot afford it any more, when i try to re-activate it i was told that ...
Due to the utmost incompetence of the call centre, firstly my current phone details were captured incorrectly. Secondly they didn't put through the application to credit vetting in time, so the credit score expired which caused the application to be resubmitted (causing a weeks delays in the ...
I bought a per paid sim last August, paid cash upfront for 2GB data per month. I noticed I never had data on my I-pad (0844731559) but needed to work and started buying my own per-paid data. I queried the fact that I don't think I am getting my data with the branch. They said it Is fine, I called ...
I asked for the LTE service to be activated on my phone yesterday. I was told it will be done in 24hours. Today (24hours have passed) I called back as it was still not active, and got told that it is not available for this phone.! S4 supports LTE. ...
I was robbed and my phone was. It was a bad experience but I knew I had insurance. I sent through all my paper work on 18 June at 08:50. I was not contacted or emailed by the next week monday, 24 June so I had to call the call centre again and after being cut off 3 times eventually got through just ...