I am STILL waiting for Mbongeni to get hold of me to resolve this matter I complained about earlier last week! Your customer service doesnt exist! ...
Ok this what I wanted to find out. My upgrade was due on the 18 August 2013 and i gave Cell C call centre a call for my upgrade they helped and told me the terms and conditions and how long the Cell phone will take to be delivered. Alright i waited for the Cell phone to be delivered that whole week ...
They sold me a faulty gadget and now they are refusing to terminate the contract and yet they have been deducting the amount from my account. the gadget is in their possessions ...
I have 2 contracts with you and my sons phone was then i called the call centre spoke to Lebo which was not very helpfull. I need to blacklist the phone however does not have the IMB number as requested. Surely Cell C must have all my information as my son is studying in cape town and I dont have ...
I suppose that in the fast paced life we live, things do slip through the cracks which is what happened with the cell phone cover I was promised with my upgrade. Within hours of my initial complaint Cell C contacted me and started the ball rolling. I was constantly kept in the loop an last Saturday ...
ABOUT 3 WEEKS AGO A LADY CALLED REGARDING A TABLET DEAL, IT WAS A ZTE 9 TABLET AT R158 A MONTH THAT COMES WITH A 500MB SMARTDATA SIM CARD. I AGREED FOR THE DEAL AND SHE TOLD ME THAT IT WILL BE DELIVERED TO ME IN 3 TO 7 DAYS. I WAITED FOR ABOUT 2 WEEKS AND NOTHING GOT DELIVERED SO I CALLED CELL C, ...