After the massive disappointment in terms of bad service, incompetence and bad attitude from Cell C when I wanted to migrate my account to them, they have now deducted money from my account for a subscription that was not activated and was explicitly canceled. When contacting the call centre last ...
I received a bill for R1733, 06 of which around R22 was for calls and R6 for sms's the rest was smartdata charge!!! I pay for bis as part of my contract so how can this be? I actually have less connections this month compared to previous months. my internet was throttled a few months ago and is so ...
Good day CELLC, I have been without internet connection since 29/08/2013 when my BIS expired and my R57 was deducted for the BIS on the 29/08/2013 before I got a sms after the R57.00 was deducted "your blackberry BIS prepaid recurring deduction failed, we will deactivate the subscription, you ...
I have a contract with CellC [0822656633 and 0737334777] I should be paying R164.00 per month. On 30 April 2013 an amount of R203.00 was debited, when I enquired, they indicated that I joined GETIT service. I phoned GETIT to cancell the service. GETIT indicated that they were going to refund my ...
I have 2 active contracts with Cell C. In April, I cancelled one of the contracts. Papers were filled in at the Cell C Shop in Kolonade. At the end of April, the debit order went off, without any problems (to Cell c). I returned to the shop in Kolonade to AGAIN fill in the cancellation forms. The ...
A while back I was offered a data package for my ipad from FNB. I decided to go-ahead since it was just R98.99. This morning I went through my statement and found that cellc deducted R399 from my account. I decided to call accounts and was put on hold for 6 minutes. Over and above the fact that you ...