Once more I just received poor service from the Cell C call center in Johannesburg, I spoke to two agents who gave me inconsistent information regarding an enquiry I have. To top it all off I have been on hold for close to 10 minutes waiting to speak to a manager and this agent named Lesego hasn't ...
I have been with Cell C since the beginning of the year. Lately I am noticing that my reception is bad and calls are dropping. I will have full signal on my side yet the other person is not always able to hear me. I need to have access to the phone for business as I am on the road alot - this is ...
Hi I have been a Cell C customer for years. About a month ago on my Contract smartphone between 5pm an 9:30pm I just can get any 3G or Internet. This cannot be my phone as my Galaxy Tab with Cell C Data pay as you go does the same thing. When I logged a call I was told some one will phone me. I'm ...
Firstly we upgraded our Cell C contracts in July 2013. My number is on a straight up 800 and they advertised Hot deals on their website... a Samsung Galaxy S4 plus a Samsung Galaxy Tab 10.1 for R685. per month for 24 months. I chose that deal as I am already on a straight up 800 and paying already ...
A year ago we took out a contract at Cell C for a Huawei E1752 modem. For the last 4 months or more we had no internet connection. We were told to go in at Cell C shop and fill in a "Network Feedback" that was done on the 8/7/13 also phoned 14/7/13 @ 19H40 spoke to Gabriel Ref: ...
The last 3 months we have no Internet connection! Laid multiple complains with Brackenfell Branch and nothing happening. Call Center gives wrong names and reference numbers. Next day, they can't pick up any ref number. Call Center pretends as they don't understand you and don't speak English ...