The issue is with the call centre, accounts, sales staff, and technical departments. I upgraded my BlackBerry to Samsung S4 3 weeks ago, for 3 weeks my sim was barred due to bad sim porting, only got fixed today, in that process all my airtime, sms, and data credit was deleted. I am also barred ...
Good day, 4 years ago (can't remember exactly what the date was) I got a contract phone with cellc. A few months into the contract the billing was incorrect. I queried the problem to be told the sales consultant gave me incorrect information. I was given a chance to either correct the problem or ...
This is the worst service provider. 800 MB disappeared from my account. I logged a call with Cell C on Wednesday last week, up till today no one has looked into this. I've phoned almost every day since Saturday and every time I call they say someone is looking into this. I phoned today and asked ...
Several weeks ago I got an sms from Cell C saying that my account had been handed over for collection as I was owing R990. I had no idea what it was about (they had the wrong initials on the sms), and so phoned and enquired about it. I'm not sure if I was told then or if someone phoned back a few ...
I sent an urgent email on Monday 9th Sept and have had no feedback whatsoever. It is now 4 days later.. why are your response times so poor?? Terrible service ...
HI, A few weeks ago I wrote a complaint about how Blanche Opperman from Cell C never got back to me on my response to their service. It related to data being overcharged and how they believe they are right and won't refund the moneys deducted wrongly. I had a response form Cell C saying that ...