I recharged my account today 14-09-2013 with R150 voucher and I bought BIS for R59, never made any calls, but when I checked my balance it was only R75 instead of R93. When I call their useless call centre I was sent from pillar to post. With the first agent telling me she can't help me I must drop ...
I have been having numerous problems with my network for about 2months now. i cannot receive and make calls. it just says network unavailable. when contacting Cell c i was told that it could be my cell phone. i then sent my cellphone in for repairs and needed to buy a new phone in order to have one ...
I have had shocking 3G reception for my blackberry since march. I went to the east rand mall cell c branch in June asking why I was battling so much to access internet, Facebook, news 24, whatsapp and BBM. The guy there said you were "upgrading" your system and in a month it would be ...
On 14/09/2013 just before lunch i walked in to the Cell C shop to get information about my upgrade. I walked into the East rand mall branch next to the movies and i stood in the middle of the shop looking for help. There was 2 employees at the door and 3 at a small table, all of them doing nothing, ...
After submitting my complaint on HelloPeter on 4 September, and after posting a follow-up on 9 September, the agent assigned to my case eventually called me. We discussed the issue, and I told him what my satisfactory outcome would be. He agreed with me, understood my point, and undertook to ...
Greetings, I have been on the phone for an hour been sent from department to the other. Now I'm not happy I've been trying to get some information on why my account was not settled after I sent filled out forms and sent them with my retrenchment letter. After many calls made to find out what is ...