I called into the call centre to terminate my father's contract since he passed away on the 8 Nov 2013. His account is totally autonomous from mine. Sent a mail with all the relevant documentation and 2 weeks later no feedback. Thereafter, a call to 140 ended up in my contract been cancelled and my ...
For the last 3 das ive been trying o get this useless cell c to refundmy airtime as 1stly the agent gives me wrong details, i been calling each day and keep getting promsed a call back, today after escalating this to thesuprvisor thabo, a guy by the name of sisfiso called me bck, the way he handled ...
I was contacted by a sales rep of Cell C on the 30 Oct 2013. I was offered 5GB of data for R99, which i gladly accepted. The sim card was then delivered to me on the 1st of Nov 2013. On activation of the sim card, i became aware that it was only 2GB of data anytime and 3GB at night. This was not ...
Good Day Sir / Madam, Early in 2010 I was suppose to get an upgrade and a person by the name of Credo Khumalo assisted me with the upgrade. He told me that I will get the phone (LG kp 265) with a free nokia not an open line but will get airtime in that line. To my surprise when they debited they ...
I ported my number from Vodacom to CellC on the 5th of November, i was thinking if I am paying for bad service I may as well pay less. I was wrong. CellC in my opinion must have the worst voice network in South Africa. I am a business user and rely on my mobile communications heavily. CellC is ...
Connectivity of Cell C started deteriorating approximately 3 months ago. It is now so bad that even out of peak hours I am continuously being cut off. I have reported the problem to the call center in Eastgate, upon which they updated the dongle. I was instructed to delete the previous version of ...