I am not very happy with the service that Cell C is giving me. My account that has been paid has been suspended. Story is, the debit order was moved to the 15th of each month. As usual, nobody takes note of that so the amount that was supposed to be debited at the 15th of November was debited on ...
I have been having problems with my contract since DAY 1! I get the wrong balance due and then make the payment and out of the blue phone gets disconnected in the middle of the month I get told to make another payment? And as if that's not bad enough I was promised a months free subscription after ...
I phoned cellc on the 11th I requested an upgrade with a new phone. I told them to PHONE me before they come so I can be sure I am at home. They came to my house on the 21st of November with out calling. I was not home. I called on the 25th to asked them to deliver again, they confirmed they have ...
On the 16 Jan 2012 I received my blackberry 9300 (on top-up 150). I was told that it has a 2 year warranty. This month my phone's scroller button has stopped working altogether. I took my phone into CellC Westgate Mall today and they explained to me that it was no longer under warranty. When I got ...
I took out two data contracts with Cell C for R199 and R 299 . All that could go wrong started from the beginning, firstly I was promised the receipt of both within two weeks, it took a month and numerous calls and numerous apologies for Cell c to deliver (June to July). Then started, deductions ...
CALLED IN TODAY. SPOKE TO A CONSULTANT THAT I DIDNT GET HIS NAME. WHEN ASKED FOR HIS NAME AGAIN HE REFUSED. CALLED BACK... ON THE PHONE FOR 30 MIN. I WAS TOLD ALL SUPERVISORS AND MANAGERS ARE IN A MEETING. ALL I WANTED TO DO WAS FOLLOW UP ON MY ORDER. SULLIMAN WAS UTTERLY RUDE. AND FOR THE 1ST TIME ...