I would like to thank Teddy at Cellc for his outstanding assistance resolving my issue. My contract with Autopage ended last year and i requested to be a pre-paid customer. Autopage advised that my account is active with cellc on a pre-paid basism, however when i experienced problems with the ...
Cell C had charged me for data charges whilst I was in another country whilst I explicitly requested that my data roaming be deactivated. I called in a number of times to complain about the issue and no consulted bothered in taking my case further, yet I was told that I was liable and that I did in ...
I have been a Cell C customer for the past two years (on contract), i cancelled my contract at the end of October as it had finished. I then reconsidered and wanted to enter into another contract. I went into the Cell C store in Phoenix and spoke to a consultant who tried everything to help but the ...
So I ordered an Samsung Note 3 - a week ago. My phone died - and needed a phone urgently. I have talked to 1 customer service agent and have sent 3 e-mails - one on their website and 2 directly (Calling again now!) No reply and no update (I indicated my alternative number and that I should be ...
I complained a few months back about the fact that I never have service. And it is constantly saying "Connecting"or "Waiting For Network" I was contacted by their customer care, and apparently the problem was resolved. I however still have the same problem, and when I went to ...
I entered into a Cell C data contract (2GB sim only) on 29 November. On 6 December I went back to the same shop I got it from to cancel as we had hardly any reception in the centre of Randburg. I was told that, as I had already paid a connection fee of R114 and had hardly used any data (just enough ...