I upgraded my contract with cell c and received a "new" phone about a month ago. The phone was faulty so it was send back for repairs. They 'fixed' it and when I got it back it was still broken. Once again I send it back and this time they claimed to have exchanged the phone for a new ...
When I signed up with Cell C I was told that coverage within the main centers especially Joburg would be alright and I even commended Cell C on their great customer service however, it's been nothing but a total disaster and I'm regretting the day that I changed networks. Most times I am lucky to ...
I am on a top up contract, which means, according to my understanding, that the moment airtime, sms's and data is depleted that it is cut off. Now, I paid my contract for the month but did not receive any airtime! WHY? they say that data was downloaded on the 16th of December 2013 at 07:00 in the ...
I have been trying to process a simswop with Cell C for over a month. Everytime I call the call centre I speak to a different person and almost always the person i speak does not understand why the previous call centre agent would have given me the info I was given. I called in to request a ...
As a cell c customer you have to use the various outlets and shopping centers, but the level of the serves is not standardized across the board. When we were told when joining cell c that we can use any shop in the area. We as a Cell C customer walk into Vodacom and are helped without any fees, ...
I am absolutely annoyed by CellC's inability to assist me with this matter. Every day i get spam sms's telling me to pay outstanding debt. The sms is addressed to a Mr Ngwenya coming from the number 081-699-0500. The sms i just received asks for payment to be made into an Absa Bank account, NuDebt ...