I PHONED THE CALL CENTRE ON 17 JANUARY 2013 TO CHANGE MY BANKING DETAILS TO THE 25 JANUARY 2013. MY ACCOUNT WAS HOWEVER DEBITED ON 17 JANUARY 2013 AND THE DEBIT ORDER RETURNED. ONLY WHEN I PHONED YESTERDAY DID THEY CHANGE THE DEBIT DATE TO 25 JANUARY 2013. NOW MY PHONE IS SOFT LOCKED BECAUSE A CALL ...
I have been with CellC for the past 5 years. I I have had nothing but problems with this service provider. My recent problem is with by acount billing. In December 2012 i made an EFT payment to CellC for my monthly usage. I faxed the payment confirmation 3 times as well as emailed it once. The call ...
So I take out a new contract - total cost per month is supposedly R200 on the dot - First account comes - Monthly installment will be R218.23 per month... So I phone Customer Service to find out why my contract is now more than what I signed for - and the man on the other line SAMUEL CLALE says the ...
I took a blackberry contact phone on october 2011. since i receive it it was giving me a problem of freezing. i immedietly took it to the nearest branch. your consulted told me that all blackerry phones are having the similar problem. this problem persist up until the phone can not switch on. i ...
Hi, Ok this issue has taken too long, I have complained countless times calling the centre and being transfered to specialists to attend to my query. My number stopped sending sms or mms a long time ago. This is such inconvinience and I don't know if it was a good idea moving to cell c as i havent ...
I called the sales call center two weeks ago to order the iPhone 5 contract for R399, 00 a month. I also wanted to add extra data to the contract as I use data quite a bit. What was actually processed was an iPhone 5 contract and another separate data contract for 24 months! I am in the process of ...