I was sold a data contract over the phone. I was never told that if I go over my allowed megabytes at 15c per mb, I would be charged an exhorbitant "out of bundle rate" of 99c per mb, nor was I told how to qualify for the 15c per megabyte. I have phoned customer services numerous times ...
It's the same complaint as my previous two since November so here is a short summary: 1.) I have very poor signal at my house and virtually all my calls drop from home 2.) I have phoned multiple times to have this addressed 3.) I've been passed from pillar to post and was eventually promised two ...
I sent an email to cancel my contract on the 01/10/2013 I was called on the 05/10/2013 and advised that the contract was cancelled and my last debit will be on the 21/11/2013 - as per ref #1309300000105641 However I received a statement in December advising that I will be debited in December So I ...
I had the worst experience with a cell c rep who could not assist me with my a query which has been pending since the 28/11/2013, When he could not assist I requested him to call his superior which he responded by saying there is no one available on shift today on a supervisory level, which I find ...
We checked in an iphone 4 for repairs (power button) at Cell C lenasia (trade route mall) on the 31 october 2013 and now its is 27 December 2013 and i am still without my phone. Cell C lenasia posted the phone to the repair center, the manager at the repair center was very rude (Vivien). the ...
About a month ago I started realising extra money is going off my account so then I phoned customer services the lady there told me its some sort of service I applied to I then said I did not subscribe to any service she said she cant do anything and that I have to phone the people myself and ...