After settling and closing my cell c accounts 3 months ago, cell c still deduct large amounts of money every month from my bank account. I've called cell c and tried to find out what's going on but the operators can't tell me what's the problem. Every time I go and reverse the money at my bank but ...
My 2nd time im complaining about cell c which is truely a waste of my time and money. They collected the phones I did not want then I called them to say they debit money from my account which was R219 they said the money will be paid in my account the same week but nothing was paid in my account. I ...
This morning I submitted all relevant claim documents and call to confirm if they have received them which the consultant confirmed they have received them and i will get a call before end of business today, around 16:49 i called because i have heard nothing to my surprise Tebogo (Consultant) told ...
I am a highly dissapointed clients all I can say is all I got so far from Cellc is and more and I have emails to prove this really I went true a lot of drama the past 2 months because CELLC failed to keep to their agreements and now again I called regarding my past complaints to change my debit ...
I have a contract with CellC for nearly 4years an never have they charged me interest on skipping payment one month. But now they did just that. I spoke to a call centre agent an she said they had sent out emails to all their customers sayin that they had start billing customers a xtra R70 on ...
I was informed by the call centre to send a cancellation letter on the 23rd month to cancel the 24th month contract. After the 24 months I was still being billed. On contacting Cell C call Centre, I was told my fax was not received. I then sent the same fax a further 3 times and was still told that ...