On saturday 2 march 2013 i went to open a contract for a iphone 5 16gb, i filled in all the documentation they then opened the box and switched the phone on, i was happy at the time and said switch the phone off and put it in the box because i will attend to it when i get home. when i got home i ...
I put my name on a waiting list for an iPhone 5 White from Cell C Lakeside Mall. I got a call from them to say they have stock. I went in today with all my documents. We had a problem regarding my proof of address. I only had a Car Licence Renewal as proof of address as everything gets emailed to ...
On the 28/02/2013, I received a messages advising me that I subscribed to a service for R7/day, I immediately send a stop message to the number given. I recharged on the 27/02/2013 with R50.00 and when I checked this week the balance was R3. I called the Cell C call centre, they advised that I ...
Due to bad service, I cancelled my Cell C contracts and ported my 1 number to MTN.I obtained a quote from Cell C on the 18/1/2013 on the amounts payable to cancel my contracts early. Once i had the amounts, I paid it to Cell C and sent the proof with the cancellation letters (2 contracts). I ...
I took out a data contract in January with the intention of acquiring a dual sim- 1 for my laptop and 1 for my iPad to share the 2GB allowance. When I checked with the onsite Cell C shop afterwards, they said the dual sim cannot be done. I then called Cell C and spoke to a guy in 'technical ...
Hi, My BIS has been down for over three weeks. I spoke to numerous people at the technical call centre and was told that this is an on-going problem and would be rectified, but that they could not tell me when. I paid BIS in order to use the service and have not been able to use it for nearly a ...