To keep it simple, since i ported to cell c iv had a very mixed experience. all that aside, my insurance experience has been an absolute joke! i must have spoken to 10 people in the call centre, 12 people in the business call centre and the 3 people and numerous emails to the insurance company ...
I have paid 0849404945 in full in October and I received a letter from you stating that the account was paid in full and cancelled, I can forward you all correspondence as well as the proof of payment of early cancellation. I had a woman call me earlier regarding this and she has now soft locked ...
After having to wait almost 6 weeks for my phone to be repaired due to bad communication between the shop and the repair center. I got my phone back without its back cover. The shop assured me that they put in a query while I was still in at the store. After waiting almost 2 weeks with no feed back ...
I am extremely disappointed in the incompetence of Cell C. After a great battle that commenced in December 2012 I have now managed to cancel my RBM contract (the promotion has ended) and "upgrade" to a new contract. I was dealing with a manager at Cell C, Lizelle de Villiers. When I ...
After a few complaints about the bad signal in my area, i got a call from a gentleman in one of the call-centres who took time to go thru my problem and give me advice to improve my signal at home where i do a lot of my work. I now have full signal on both my Cell-C phones and i am more than happy. ...
I am very disappointed in the lack of response to my complaints. Response time is supposed to be 24-48 hours, it has been 2 weeks and still have not received a response. My contracts were changed to prepaid in December and they are still taking money off my account. ...