I currently have 2 accounts with Cell C in November i had to pay money into their account for late payment which i did - after this they still deducted it from my account resulting in double payment. i brought this to their attention and they stated the next deduction/ payment will not be processed ...
I have a complaint about a call center agent named Micheal who offered me an extraordinary service when i called for assistant. He sounds very professional, matured and a well trained agent. Keep up the good work and employing more people like Micheal. best regards ...
On the 21st Dec I bought a sim card to do a sim swap however the sim card did not work, I phoned the branch on the 4th Jan and spoke to Sibusiso before I could relate my story he advised that he will call me back as he was busy with the customer I then phoned back an hour later and he told me the ...
I've had a topup contract with CELL C for the last 2 years which was due to expire end november 2013. I tried in vain to get an upgrade on the contract before the end of term both telephonically and in-store. When my attempts failed, I just carried on using the sim card throughout december and on ...
I was informed that i was default with cell c. JM attorneys contacted me and i made arrangements with them to pay the outstanding amount of R1700. on 13 September 2013 i asked them not to debit my account as i would pay the outstanding amount which my husband did on that same day via EFT. i ...
I unfortunately was hit by one of these WASP, Smartcall Technology Solutions, who apparently are notorious for basically charging you for services you never agreed to nor requested. Even though this is widespread and well known, the cellular companies just allow it to continue. I received an sms ...