I have a top-up contract, I ran out of airtime and data so I recharged with your All-In-One voucher (100MB, 100 free minutes, 100sms) via internet banking. I then tried to make a call and was told to recharge. I didn't understand why as I had just recharged. So I called your call centre (took over ...
A week ago I complained about the "My Account" service being down. You responded : "Apologies for the inconvenience. As per feedback from our team, the portal should be up and running today. Regards Cell C | TK " You to me - it is now a week and absolutely nothing has happened. ...
I received a call from Sipho on 25/03 after lodging a complaint on 22/3. The new BBZ10 that I received on 13/3 and took back because the device is faulty has been in repairs warehouse for 2 weeks. On Monday 25/3 Sipho advised that the phone was being inspected by a technician (he provided a name) ...
I sended cell c my cancellation letter on the 23/08/2012 as my contract was due to expire in september 2012. i received a bill in november 2012 of R55.77 that i must pay and when i called them they could not really explain to me what is what for as i never used that cell c sim card again after i ...
I have been trying to get through the C Cover department since the 25th March but i can't the phone just ring and at the end ask you to rate the service which one i rated them 0. I called 084 140 they put me through no luck, i tried 084157007 no answer just the music and machine. Please help! ...
My Account access to the Cellc website have now been "temporarily unavailable" for the past week and a half. I see one of the responses from Cellc on this website dated 22 March 2013 that they promised to have the system back up on the same day. Email to customer services last week did ...