I have numerous queries with cell c, phoned them, consultant tell me that the issue will be escalated. that is if i get through to a consultant within 10 minutes (after 10 minutes i just hang up - the tune they play is heavily annoying) and if the call doesnt drop because of bad reception. a week ...
I called the 140 number at about 14h45, spoke to Cynthia, after 17 minutes on the phone she still could not answer a very simple question, how much am I paying for my current 100MB data. I asked to speak to her manager as clearly she cannot help me, the phone was dropped in my ear. I then called ...
My line has been suspended from January yet my bill still increases. They said I owed R2200.00 I now owe R5256.77. What are these charges made of. I've escalated the matter to the Ombudsman. THIS IS RIDICULOUS. They were suppose to phone me back they never did. ...
On the 27th of March I applied for a new contract. It was approved and I was told that it would take 3-7 days for the phone to be delivered to me. On Tuesday, 2nd April I made a follow up call and was told that my contract was a "higher purchase... something of that nature", it was only ...
For the last few months cellular connections have been unspeakably shocking. It is impossible to have a single phone-call that is not dropped multiple times. While the connection lasts the reception is bad enough to make the conversation unintelligible. I will often try to dial another cellphone ...
This issue is still not resolved. After speaking to Ruth a few times, nothing actually occured, after many promises, not only from Ruth but also Darryl from Cell C in Tygervalley. Turns out that even after I reported my phone and had the SIM card blocked, Cell C re-activated my old SIM card and ...