Dear Cell C Since the end of December 2012 I have had a roller coaster of bad experiences with Cell C. My complaint can be seen on https:///cell-c/complaints/one-month-later-still-waiting-1005553 Sylvia Diederiks, Branch Manager of CellC Brooklyn Mall, came alongside me and walked this road of ...
Waiting for my phone to be delivered 2 weeks now. It was delivered on Wednesday but RAM decided to withhold the package because I was not there in person - even if my wife had full permission letter, ID documents and all certified. Now, to get this fixed. Firstly, my wifes phone was already ...
I took out a Cellphone Contract with Cell C Via FNB Cellphone Banking Solution in December 2011, i took 2 phones and early in 2012 the 1 sim card just stopped working. I phoned Cell c to report the matter they didn't bother to assist me, but they continued to debit me for the airtime i wasn't ...
I recently ported from MTN to Cell C and got the new iPhone. Since porting I cannot make a call without it being dropped several times, even when the signal is full. Also when I have full 3G signal it says no data connectivity. Often when someone is trying to call me and I have full signal it goes ...
I would like to express my frustration with Cell C Galleria branch. My contract is up for renewal 01 May and I asked if it would be possible to upgrade a month early, and on three separate occasions I received three different answers. I completed all documentation at their request and the assistant ...
The response given to my previous complaint is of no use as I have given up on retaining reference numbers for the complaints, I have also given up in saving any emails send as I keep on getting return emails stating that my emails were deleted without being read by cell c. Instead of trying to ...