I have been trying to login to the My Account website for the past 3 days but keep getting "My Account is temporarily unavailable". This is definitely not temporary. I then called the customer service on 140 and asked for my latest statement to be emailed to me in pdf format. The agent ...
Get It is contracted to Cell C. They deducted money frm my account without my permission for the past 2 months. I tried to khol them (0841143848) on 4 March 2013 they told me not khol they will khol me back. Two weeks later i called the number (0841143848) it does not exist. Went to southgate ...
Short and sweet... My phone was on the 28th of February which i reported to the branch. After going back everyday for a week cause they didn't give me all the forms to complete. Then finally we send everything thru. They said 14 days i should have an answer. 14 days later, nothing. Went back to the ...
I took out a contract with cell c in 2011 with no issues. Upon receiving my handset, cell c gives a second pre-paid sim card for free which i never used. Suddenly, a year after taking out the contract, cell c started deducting my contract twice per month. After MONTHS (since december 2012) ...
Again as expected my e-mail goes unanswered. How can you do business like this? I received a reference number regarding my query - 3040204809 . Yesterday I called 140 and spoke to a very helpful customer service consultant called Theodora. I explained to her the situation and she logged on to my ...
I've had it with Cell C. Again, they are not living up to their motto. I've been without my cell service since 31 March 2013. First they told me it was a system error and when I phoned on 8 April they told me it is because I owed them 22c!! That is totally unacceptable. How is it possible that a ...