When downloading the monthly call history in My Cellc the CSV reports are truncated to show only the first 1000 entries when all history is selected. This is largely caused by the data usage entries which are more than 1000 lines itself. I have two references numbers for this request: SD177143 and ...
Cancelled my contract in October 2013, I got all the signed paper work. Its now January 2014 and they are still charging me for a contract I cancelled. I have called them everyday and went to the branch all I get is and and. Promising to call me back in 48 hours never happens! I have several ...
I have a contract with Cell C which is ending this year in March (2014). In our contract we agreed that I will pay R39 for two phones for the next two year. I have been paying this amount via debit order without fail. Only now in September 2013 Cell C activated another line without my concern and ...
I took out a contract phone with cell c November 2011 for R99 a month which was gonna last for 24 months, but now 24 months has passed and I am paying R145 I don't know why because my 24 months fixed contract with cell c ended November 2013 ...
Due to my handset been an ITC ref number is required. I called the Celc customer care and the agent was helpful however he advised me that he was unable to blacklist my device due to the fact that there isn't a sim card present in the device. I was told by the agent that I would receive an ITC ref ...
I contacted CellC regarding incorrect debit orders for my Cell contract. An amount of R199.00 must be deducted monthly but on 31 August 2013, R251.90 was deducted an on 30 September 2013, R269.00 was deducted. On 9 October Sindiswa Radebe, of CellC advised that they will credit my account. This has ...