I upgraded from Blackberry to a SamsungTab, (data of 2Gb per month for amount of approximately R299). I received the Tab on 23 April 2013 I CALLED CellC, informed them that I have the tab and they must switch off the Blackberry BIS and switch contract to new dataplan. They told me I will still be ...
I called into Cell C's 084 140 Customer Service centre. Firstly the pre-recorded message is in Zulu and has no option to hear it in English. Wow! After randomly pushing buttons I miraculously got through to customer services. My request is simple - I have a 12 month prepaid data contract and would ...
I would like to compliment Precious at Cell C Loch Logan Waterfront for the excellent service and seamless porting of my daughters phone from another provider to Cell C prepaid. There was very little in the deal for her or Cell C but everything was perfectly done with a great attitude. Thank you! ...
Migrated to new contract BB Z 10 on straight up 200 package which includes the extra 1 Gb data at an all up cost of R499. (Promotion in March and April). Migration was done on 14th March. Despite numerous calls to the call centre, the CEO's Escalations desk and the dealer, the issues have not been ...
On the 06/05/2013 I loaded my BIS at 06:43 am and at 12:02 pm the same day Cell C deactivated my BIS and when I queried through their call centre it was said that because they have not charged me for BIS that is why they deactivated it. now i will have to wait 48 hours for their help. i have been ...
I have been with Cell C for almost 4 years now and am due for an upgrade this month. Unfortunately I am unable to upgrade becuase NOT ONE STORE IN CAPE TOWN HAS STOCK. How can Cell C advertise a promotion but not carry stock of the handset? I also missed out on the previous promotion run on the LG ...