Hi My phone went in for repairs through cell cover on 22/4/2013, up to date no response, it was stated that my handset would be replaced, up to date I have had no response as to the progress etc. Have tried to phone but hold on forever and being transferred everywhere but correct department that ...
I applied for a new contract with Cell C Direct on the 25th April and was told it was preapproved and confirmed all my details on the phone as I currently had an existing contract with them. I got a call on the 29/30th April to confirm my details, delivery address, etc. and was told the phone will ...
I have had a query with Cell C for just on two years!!! I have peen paying for a handset that I dont have and a contract that I cancelled!! To date they still debit my account monthly!!! I have tried for this whole period to atleast get the handset I have been paying for but to no avail!!! I have ...
I am a working professional with a B.Pharm qualification. I am currently doing my internship at a Netcare hospital. I wanted to start a new cellphone contract on my name, but according to Cell C, I'm not credit worthy. I earn a monthly gross income of R17500, own a car that is on my name, renting a ...
I completed lost trust in cell c especialey customer care when calling their callcentre you given reference numbers left and right and you problem is not getting resolved cause every cusltant is telling you that you query is been is been escalated and nothing happening happened not person who is ...
Cell C confirmed that they would replace my faulty handset with a model that was in working order. I still do not have a handset, and I have been trying to resolve this since my first handset went in for repairs and subsequent replacement in January. This is unacceptable. I can not get hold of the ...