ITS BEEN 5 DAYS SINCE MY LAST HELLO PETER COMPLAINT, AND DESPITE THE PROMISES THAT WAS MADE VIA HELLO PETER THAT I WILL BE CONTACTED, NOBODY CAME BACK TO ME, WHICH MEANS ITS JUST ANOTHER CUSTOMER KICKED IN THE GUT, LEFT UNHAPPY AND HAVING TO PAY FOR A CELLPHONE THATS NOT WORKING AND NOT IN MY ...
I have received this response from Cell C after I made a compliant: Hello AbbyD, This is a cause for concern and we disappointed to note that you are yet to receive the necessary assistance. We have requested that Sandros investigates further and reverts with the necessary feedback. Do expect a ...
I took a new contract on 21.06.13 with Cell C and have been trying to get hold of them to enquire where my phone is. I have been cut off every time I phoned and thus far the Cell C consultants I have talked to before I got cut off said that they can't see where the hold up is. I left Vodacom to go ...
Firstly, I sent my brand new iPhone 5 in over 7 working days ago as it had an OBF. This not being Cell C's fault is totally acceptable. I phoned twice last week and kept getting told it will be ready on monday (No security questions where asked). No one from cell c contacted me to inform me what is ...
Good day, thank you very much to lungile at customer care in durban, she assistEd me very quIckly with a query that took 3 unrealible agents to resolve for 5 days, she only needed ten minutese to resolve same.. i really hope that cell c take care of staff member like her and aprreciate them too and ...
Despite promises made by Cell C representatives no technician has contacted me as promised by Sandros or bothered to call me in over a week. I would rather pay a few hundred rand more with another mobile company than to have to go through this excruciating experience. Please can I have ICASA ...