I upgraded my current 24 month data contract with Cell C witch came up for renewal in January 2013 and requested a new dongle additionally. I took delivery a few days later of my new dongle and signed for it. Suddenly I had an additional data contact which is debited from my account on a monthly ...
A mistake was made at their side with my account and now i am being held responsible for it with this my line has been switched off ...
On Monday (08/07/2013) I discovered that the SIM card I had loaded airtime on the day before had been 'permanently deactivated'. The call centre did not know why this had happened and kept saying that prolonged non-use would deactivate the SIM. I don't know why this applies to me since I was able ...
I need my phone and need to be compensated for my time wasted going up and down to the store and still not being assist as promised and need to be compensated for your staff not being competent enough to do a right job. I need to be compensated for not having a phone for 2 months while my money is ...
My mother-in-law used iBurst for her internet connection but it was proving too slow. They have a partnership with Cell C through which we purchased a new Nokia high speed dongle and some data. I tried to set up the dongle, but after a lenghty frustrating effort was told by Cell C support that the ...
I went abroad on 12 June. I didn't need roaming so I didn't phone Cell-C and request my roaming be activated. While there, I used local public Wi-Fi for internet & e-mail - never switched anything off 'cause I didn't see the need (as I'm not roaming). On my return, I was informed (on the 24th ...