Every single time I take in my phone they don't create a JOB card that my phone was in for repairs I took my phone in for repairs 5 times in a Year with only 1 job card to show for it They do it cause that when its a faulty handset/device that they don't have to replace it My phone is in again for ...
I phoned the call centre to order a samsung galaxy tab 2. after a lengthy conversation i was approved and told the tab will be delivered within 7 days. to date i haven't recieved the device. i called and was told they are waiting for stock an it will be in the following week (last week). i still ...
Three months ago I took a CellC contract, as their terms seemed attractive. I have had and still do have problems with recognition of the new number, which now commence 061 instead of 084. It took ages to get my bank to acknowledge the number, online it kept coming up as invalid. Now today trying ...
I previously reported that I receive an email of Phalesa Finacial servies threatening me to pay an outstanding amount of R1000 plus for being outstanding on my account with Cell C. I was contacted by Cell C and was assured that there was no money outstanding on my account it was even cleared with ...
My contract with Cell C ended in 2011 and in 2013 june i get an sms to tell me i owe cell c R152. My money was deducted by debit order, i dont understand why after two full years i still owe Cell C??? if it was after two month after the closure i would understand the after two years??? I hve been ...
Having switched over to Cell C, the network constantly drops calls or there is no coverage available. As I travel in an around Jhb on a daily basis it seems to be an ever increasing problem with many people. I called Customer Care to query if there is a problem, and was told " There is a ...