I applied for a data contract at a store. when I received my statement I was overcharged with about R400. I called Cell C customer service who blamed it on the store, saying they did not put the discount through. I called the guy from the store and they said it' the billing department. I was then ...
In April 2006 I moved to the UK to work, I closed my Cell c account, so I thought. Only to fight for the following two years to get them to close the account. Finally in 2008 I came back on holiday, and sent a registered letter to cell C demanding that they close my account. That seemed to work so ...
I recieved a bill for going overseas and only using it in wi-fi free zones. I get a new Galaxy S4 and the block it because its R800.00. Principles? This is the 2nd time Cell C. When my contract ends, you will never see me as a customer again!! Terrible service. ...
On receiving my June Cell C account I was shocked to see my account had more than doubled from the usual amount. On investigating this I found that I was billed for content services from Smart Call (Smart 040). I have checked my current billing cycle and am billed once again by Smart Call. I have ...
Thursday 11 July I received the following: "Hello CraigIsNotHappy, Sipho will contact you shortly and assist with your complaint. Apologies for the inconvenience caused." I received feedback from Sipho with instructions of how to remedy the problem - I continued with this but did not have ...
I have been with Cell c a little over a year now and Ive brought all my best friends, brother and mother over to the network amongst others. I spend on average R500 a month on cellc -sometimes more sometimes less. My aunty Got a FREEE booster from VODACOM AND FROM MTN too before she was with ...