AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Unauthorised billing | #162577

Cell C
Unauthorised billing

On receiving my June Cell C account I was shocked to see my account had more than doubled from the usual amount. On investigating this I found that I was billed for content services from Smart Call (Smart 040). I have checked my current billing cycle and am billed once again by Smart Call. I have read numerous complaints about the same thing on hellopeter as well as other sites. As also indicated by other customers, I never authorised this subscription service and have no knowledge of ever subscribing to it. Please assist that my number be unsubscribed from Smart Call with immediate effect and I would appreciate how to go about to get a refund for these charges.

Date:

Company: Cell C

Country: South Africa   City: Pretoria

Category: Telecommunications

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