Utterly Disgusted I must say Capitec has just proven that they are not willing to accommodate a customers needs but more their own. And thanks Lee-Ann Davids the so to say Complaint Manager that just rudely interrupted me while I was speaking and started to shout at me. Capitec is useless and so is ...
I went to Capitec at Jabulani Mall to withdraw R1050, but only R750 came out but the slip confirmed that I withdrew R1050. I went in and reported the matter to the teller and he promised to send an e-mail immediately and he promised that I would get a refund after 14 days. After the stated 14 days ...
My account was hacked into 31st Oct 2013 of which R8700 was taken. I reported the case to southgate branch and I was allocated a reference number. I was promised a call back with 24hrs and then a further call back within 3 days and another within 5 days. Not 1 call was made to me. During the 31st ...
I would like to thank Phindile Nhlapho, who works for Capitec Bank, Pritchard Street JHB. I was struggling with my internet banking but she showed such patience as she took me step by step according to my experience such patience is very rare, as they (consultants) will normaly just print out a ...
I would like to compliment Capitec Bank Bayside for the great service that I get from them. Today in particular I received great service from Shaun, a consultant there. I liked his friendly demeanour, his quick, informative approach and knowledge about the banking service that I needed. Going to ...
Good Afternoon, I went to the garage this morning for petrol. I used my card to swipe and the slip said unsuccessful. I went to the ATM and got a slip that said '' your bank is experiencing problems and cannot process your transaction at this time''. Can you imagine the embarrassment? I was late ...