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Capitec Bank
Found 2001 reviews / complaints
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Capitec Bank
Mastercard

I am extremely unhappy about the process that one has to go through to get one's Mastercard activated and/or getting Securecode activated in order to use card online. When initially activating the card it took me a process of 3 weeks in getting the card activated, getting the activation code from ...

Capitec Bank
Awesome service!!!

As being a newly wed and having so much to do time is really not on my side. So after rushing from work and I was indecisive of going to a bank to change my details and set up a savings account ect. Yet i took the chance never the less.. I went into the new Capitec bank branch in Central Cape Town ...

Capitec Bank
Pre-paid electricity

On Sunday 5 Jan 2014 I purchased pre-paid electricity via cellphone banking. A token number followed which I entered into the meter box. The token is not valid and was rejected. On Monday 6 January I called the call centre number 0860102043 and reported the incident. I was given a reference number ...

Capitec Bank
No response/feedback

Purchased electricity via telephone banking and did not receive the voucher, after 14 days i received an sms with invalid voucher numbers and since spent more money on calling Capitec for a resolution, but only empty promises and no feedback. This query dates back to 28/11/2013 and more than a ...