I swipe my card as normal at Jets in Dec 2012 oblivious that the amount did not go through so Sat Feb 15th I get a sms stating that this amount has been taken off immediately 2 months later!!! so I called the call centre and advise that yes the payment never went through in Dec so they took it now. ...
I called capitech call center the 086 number and the 1st option on that call is to cancel you globle 1card which i wana do i wana close my account down coz of the service i am getting but wen i pressed 1 simone tells me that i have to go into the bank to to do that i mean why even have that option ...
I got married in nov 20011 and my surname changed, i came in to fourways branch subsequently to have it changed using my ID with my previous surname and my marriage certificate. Which was done. A year later today I came back to the branch to open 4 bank accounts for my kids which i had issues. As ...
I would just like to say how amazed i am by the wonderful service i receive from capitec employees each and every time i walk in there. they don't just treat you like just another person they treat you like an individual with individual needs. i am most impressed by a guy named Mpho at the branch ...
On 15th Feb a debit order went off my account that left me out of pocket. i wanted to reverse then make alternative payment options with my creditor. i went to Capitec North Gate shopping mall and was told i cant even speak to a consultant regarding reversing the debit order until i could prove ...
Last week I received an sms from capitec stating that from now on you need proof of payment from a debtor before they can reverse your debit order. I checked my account on friday only to find a debtor deducted money while they must only do so on the 25th of every month. So I called the call centre ...