What a surprise it was to pay a charge of R35 for a new bank card because the old one expired. I can understand to pay a fee if I need a replacement card after losing or damaging it. Non of the other banks charge a fee to provide you with a new card if the old one expired. ...
I went to the branch atm in ballito to draw cash. The ATM was out of service. Upon approaching Mhlengi at the branch, Mhlengi responded quite rudly and in full view of other customers, what am I expected of him, should he go and fill the ATM just so that I can draw cash. Upon speaking to Janine, ...
I would like to compliment Aisha Taliep at the Mowbray Capitec Branch in Cape Town for her ever excellent service to customers. She greets you will a smile and engages you as she assist with whatever query you have. She goes the extra mile to make sure that your query is resolved on time and SHE ...
I have been a capitec customer for the passed 5 years now.so in 2012 i was mugged and they took my ID Document.so it was sold to someone that tried o commit with it.so now i have this letter from the SAFP thats proves that i am a frau victim. Last year Decemeber i applyed for loan with capitec but ...
I cancelled my previous car insurance i've had for about 8months, i took out a new car insurance and both debited and the previous insurence debited incorrectly, according to the branch they need permission from my previous insurance to reverse the payment The debit order is not for a loan but my ...
After owing Capitec for the 2 and 1 revolving loans, 2 of the loans are updated with ITC however there's 1 that is still not updated, this is causing STRESS because i cannot purchase a house which i can afford now. In 2011 i contacted Capitec lawyers (Coombe & Associates), we agreed on a ...