I requested to reduce my monthly instalments of R4700 to R2500 for 6 months so that i could sort my other financial obligations out without getting into arrears etc., the agent at the branch greeted me & was professional but when she learned i was not there for a loan but seek assistance she ...
I took a loan with Capitec and wanted to pay it back, I went to Capitec Malvern to get more information as to how to settle my account and was told that I cannot do an online payment and have to pay cash as I don't have a saving account with them. This morning I went to my bank (not Capitec) ...
They say Feedback will be provided within 2 working days and I trust that the matter will be resolved to your satisfaction. What satisfaction there is no satisfaction. I have had one phone call from Zanade Tabata no reply back How long must you wait. 2 day's turn in weeks. To them you just a ...
I have been a Capitec customer for over 3 years but on Thursday 13/06/2013 i transfered all my money to FNB because of the service i received. I am a foreign national who uses a valid work permit and when I opened an account with Capitec i used a work permit with no problems. I went to their branch ...
I submitted a complaint to their client care on 31/05/2013 and up until today I got NO feedback so I brought it to hello peter. The branch of Mall@Reds is the most incompetent and useless employees if it wasn't for Nandipha Wapi in centralised collections I was going to be blacklisted wrongfully ...
My card was swallowed at the ATM on the 06/06/2013, i immediately called the call centre to stop my card, to my surprise when i get to the branch to ask for a replacement they informed me there was 2000.00 withdrawal on my card they couldn't tell me what time was the withdrawal done as it doesn't ...