I am disgusted by the level of customer service available at this branch. It does not help to have extended business hours if there is only three staff members available to assist. No manager available and only two people that know what to do and trying to help customers. Third lady just handing ...
I got to capitec in woodmead hoping to apply for credit, just before I take a service ticket I was asked what I would like to do at the bank, I explained that I would like to apply for credit, I answered all her questions. However she told me to come back during the week since they cannot help me ...
My Capitec debit card was swallowed by an atm. I then called their customer services immediately to stop the card while standing in front of the atm, not allowing anyone to use it. Their consultant told me that my card was stopped and gave me a reference number. I asked her repeatedly if she's sure ...
My name is Zandile Ncube and I have been banking with Capitec Bank for 5 years, I have been a loyal customer and have paid back all my loans that thsi bank has given me. I am very unhappy and about to lay a case of on this date of September 2013 as I normally get paid of the 25th of each month, ...
I took out a personal loan with Capitec bank some time in 2007/2008 and in 2010 I got retrenched from work WG Wearne and I was given a retrenchement letter so I Immediately took it to my closet Capitec branch which was? Randfontein and inform them that I could no longer pay the loan as I was ...
Kindly note that I was unemployed for over 5 months and recently started working again. I am in HUGE arrears on my loan and I apologise for that. I can be able to start paying my loan from 25 October however I will not be able to pay the full R4800, for now I can afford to pay R2000 on my personal ...