I was in the queue at capitec bank when a consultants station became available. When I approached the consultant he rudely told me to go back to the queue and wait to be called cause he was still busy with a customer that was not even inside the bank anymore (claiming that she's coming back). I sat ...
I posted a complaint regarding early debit orders from Capitec. I did receive and e-mail from Complaint management, Candice Dawson with explanation on their reasoning and I reported to the e-mail with proof to state my point on the 3 October 2013. I am still waiting for any response on their ...
Walking into Capitec Middelburg CBD I ask the employee if it is possible for me to get a supplementary card on MY account, he says YES Ma'am do you have your card or ID? So I sit patiently for an HOUR and wait for somebody to help.. There is only 1 teller available. Eventually I get helped.. I tell ...
I called the head office yesterday hoping that they can assist me in lowering my installment as im having some financial problems. To my surprise the lady who helped me told me they can help and she didnt eveb bother to give me a valid reason. When i asked her if there is someone (supervisor or ...
I changed my cellphone and needed the download link in order to activate my internet banking. I called the Capitec call centre for assistance and they indicated that I would have to go in to the branch to solve my problem. After 3 visits to the Sasolburg branch (in a 2 week period) and numerous ...
Mobile banking is die grootste pot wat ek nog beleef het die Capitec bank verskaf jou mobile banking besonderhede aan kliente en hek jou foon nommer en vat al jou geld uit jou rekening uit, so het hulle dit met my gedoen, nou moet ek 14 dae tot 3 maande wag om my geld terug te kry,!!! kan ek die ...