I bought 5 items from builders express. When I got home I realised that they overcharged me by 45% on 2 of the items. When I returned the items they did refund me the money that they owed me. No one apologized, they just said the prices went up because of the new year and nobody gave them the new ...
On the 06/10/2013, I purchased stuff to the value of R3000.00 and off which Two X 20 L white paint, which was out off stock, but was told to pay for it and once the stock is received i will be called to collect it, NEVER CALLED WHY??? I wend to the store on the 24/12/2013 to collect my Two X 20 L ...
I went to Builders Express near closing time to get some gardening accessories and the young man assisting me (a young, skinny guy with dreadlocks) went above and beyond to assist me. He knew all about the plants, where to plant them and then assisted with items within the rest of the store. The ...
We recently took our lawnmower back as it has been cutting out all the time. We took the lawnmower in on Monday 16th December and were told someone would phone us back the next morning. No one called us so we went in to follow up. The lawnmower was still standing there. We were told that someone ...
Unfortunately this is not the first encounter i have had with this branch, but as it is the closest to my home I find myself reverting to this branch with unfortunate regularity. Visited the branch yesterday to purchase some goods, and have a key cut. The floor sales team are NEVER available, and ...
The new Builders Express in Craighall - what a pleasure! No surly assistants nor disinterested staff. Keep smiling! ...