I am irate at the lack of client centric service from the agent in your call centre at 3h15 today as was advised loan declined as Discovery Health debit order affected affordability. When I called to enquire as guided by Grace Msinyali I was told that I have more debit orders now than I did when ...
I took out a cellphone contract with the above mentioned company. I received the phone on Friday the 22 November, till this day it has been activated. Now, I called and spoke to Tshepiso Mokoena, I told her that I want that contract cancelled as I am still within my cooling off period, she says I ...
SERVICE AT BRUMA FINANCE IS APPAULING, I SETTLED MY ACCOUNT EARLY, THEY EVEN SENT A PAID UP LETTER SAYING THE ACCOUNT IS PAID UP AND CLOSED, BUT STILL THEY ARE CALLING ME SAYING THAT I STILL OWE THEM. EVERY TIME I CALL I THEM THEY SAY THE ACCOUNT IS CLOSED BUT I WILL GET SOMEONE CALLING ME SAYING ...
I reported on 25 October that I required a copy of the life insurance claim forms to the client services department in writing. I have also requested claim forms! I have breast cancer which is a dreaded disease under which the life cover will cover this account. I keep getting that they need ...
I took out a Bruma Finance loan (Loan Reference 583485) which was settled at the end of September 2013. However at the end of October, Bruma for some or other reason added an extra debit order on my account that they should not have done. I then went to the bank to have the debit order reversed as ...
After enquiring about a loan, a quotation was send to me which I declined. Got telephonic conversation as well as email messages as proof. Same day money was paid into my account. I do not have the service to receive notifications from my bank on transactions. I don't want the money and did not ...