This is realy getting rediculous!!! Shortly after our complaint my husband received a call from their accounts department and we are still waiting for a statement to be emailed to us. If we do not get this resolved by tomorrow 3 pm, we will consider this account be paid in full - as I am now under ...
In the beginning of Dec 2012, suddenly my account was debited for my 2 loans. I contacted Bruma Finance and was told that I would have to reverse it myself as it was a Friday and they will only do it the next week. It was a fault on their side when the debit order was loaded. Then on the date it ...
I would never have believed this had it not happened to me. I have already logged a complaint here but it seems this company has not regard for any form of responsibility. Their response to the previous complaint was as arrogant as they are in both telephone conversations and non stop ongoing SMS ...
I have signed the contact on the 9 Jan and then after all my call received and sms on the 16 Jan that all is approved and it it the 23 Jan i still did not get any payment. I phoned Christine and Jolene non stop to find out when payment will be done all they say is that heat office has got a backlog ...
I have seen the response but don't agree with it at all as i received a call on Friday the 18th Jan but that was just to confirm if my problems were resolved which my answer was NO! i was then told that she would forward it to the correct department to get it resolved. I received a call today again ...
I took out a loan with Bruma Finance in August 2012. This loan was to be paid back in 6 installment. The last instalment is due 5 February 2013. I phoned them on Monday 14 January 2013 to confirm the last installment amount and was told by a very rude consoltant that I still owe them 3 ...