Firstly, I am not certain who handles complaints here but I bet it will be Charlotte again - the very person I am laying a complaint against. I am trying to get her to explain to me what the difference between a balance on account and settlement is and she cannot provide me with a sufficient ...
On 8 April I enquired about a loan through Bruma Finance and filled in all my details online. On the 9th I got a call from your call centre agent advising me that he needs to verify the information and he'll send me through the agreement. On 10th, I returned the documents at 09:00 and was told by ...
Jerry was on my case try to get my application done, I have been 4 times to the internet cafe to redo my application, because the right things that I filled in is not right to him. I put my correct figures in and he said I must change it or I will be declined. The last time I went to change it ...
Good day It gives me great pleasure to send through this report Mina Mokase assisted me timeously and with the utmost respect she understood that I was in arrears and previously paid very well I explained I was getting retrenched and with ever willingness to help this knowledgeable sent me all ...
Following my complaint with the above mention company, the team leader of the call centre called me to apologise and she has arranged for a refund to be done to me. However i still have not received my application. The Team leader phoned me back after i have given feedback on the complaint, which ...
CAN YOU PLEASE ASSIST ME BECAUSE SOMEONE IS NOT DOING HIS JOB THEY ARE TAKING FROM PILLAR TO POST . I HAVE A PROBLEM I MADE AN ARRANGEMENT WITH ONE CONSULTANT BUT THEY HAVE NOT DONE AS WE DISCUSSED . ANGRY CUSTOMER ...