I am very annoyed about the service that we getting from these buses, first of all we getting charged different tarriffs on the same bus stops, buses are coming late every flippen day we wait for more than 30mins for the bus to come and the drivers were not trained for customer service. they treat ...
I rode on a BRT Rea Vaya bus to work on Friday, 31/01/2014. On my departure at the station the station doors were malfunctioning and i don't understand why as there was a generator next to them just covered and not in use. We were instructed to use the door on the opposite end of the station. We ...
On the 31/01/2014 i boarded the bus at Orlando Station to JHB CBD, BUS Reg YMT 995GP driver was negligent. he didnt use his mirrors to check if passengers have boarded or not before closin the doors of the bus and driving off. half of my Body was closed out the other half was inside and he jusr ...
MY COLLEAGUE WHO IS WHEEL CHAIR BOUND, ON 08 NOVEMBER 2013, HE AND THE OTHER COLLEAGUE BOARDED THE BRT FROM AUCKLAND PARK TO CARLTON CENTRE . WHEN THEY WERE GETTING OFF THE BUS THE BUS DRIVER MOVED BEFORE THEY WERE OUT OF THE BUS, WHICH LED TO THE DOORS CLOSING AND THE WHEEL CHAIR CAUGHT IN BETWEEN ...
I am a Rea Vaya customer and fail to understand why I have to wait 30 days for funds to be transferred from a lost card to my new card (R400). In the meantime having to pay for rides on my new card. I called the 011 375 55 55 (0860 562 874) and received the reference number 1003121301 Please ...
On Wednesday 04/12/2013 I decided to take the Rea Vaya from Park station to Owl street. I was sold a bus card however the systems were offline and therefore could not load money on the card. I was told that I would be allowed through and could fill money ont he card when I arrive at my stop. Guess ...