I operate the travel desk within our small company, and everytime, and i mean everytime I call these people, they either unhelpful, dont know what they are talking about or just useless in general. I spent over an hour on the phone with a Mpho and then a Lerato, who offered very very bad service. ...
I was on a BA flight yesterday leaving OR Tambo international airport at 2pm to Cape Town. My father had built and handcrafted a small wooden side table for me which weighed just over 3kg. My bag was only 13kg so I thought I would be able to check both in and still be under weight, which wasn't the ...
It's not ageing anymore but very old fleet. Last year I complained in this forum when I experienced a bad flight from Comair. I was assured safety was a priority to the customer, I beg to differ cause if it was then BA should have long changed their old fleet the same way their low-cost Kulula is ...
My quest to "collect missing avios" for a recent British Airways flight (which I took in June 2013) proved to be frustrating. Firstly, the BA website did not allow me to collect the avios, despite numerous attempts over several months. I had tried to call them in the past but was always ...
Booked a BA flight bit they used a Kulula plane. When I book BA I expect the comfort of a BA plane and not the uncomfortable Kulula plane, when I enquired I was told the regular plain is out f service but that the flight is serviced by BA it is just a Kulula plane, that is like buying an iPhone and ...
On the 1st of August I was invited to speak at a conference in Jhb. The Conference organisers paid for my air ticket from CPT - Jhb return using Avios points. My return flight was booked for 7.50 pm . the Conference however finished early, I arrived at the airport at 3.15 and asked if I could get ...