We had our gate motor, the armed response was 1 hr late after two calls to the contact center that was done. Thereafter bestsecure has not been able to trace the remote (aparently lost) that was provided to them for access to the property. Now, to replace the remote I arranged for the technical ...
Best Secure have bought out and taken over Top Security. I was a Top Security customer and was not happy to become a Best Secure customer so gave my manditary one month letter of notice. They still put through a payment and are seriously dragging their feet to refund me: 6/5/2013: Queried this ...
After 127 phone calls here is where I stand awaiting my refund from your company to which I have had the most terrible service and the fact no one has the respect to even call back. I was a customer of Top Security up to December when the contract ended, without notice from Top Security / Best ...
I signed up for a 24 month contract with one Tertius at Best Secure, and from day one, they were dishonest. I signed up for something different, and he goes and debits something additional knowing well I did not apply for that package. getting a refund from them was a mission and a half, what with ...
I'M ABSOLUTELY DISGUSTED WITH THIS COMPANY AND WOULD NOT RECOMMEND ANYONE USES THEM, I WAS QUOTED AN AMOUNT OF 7078.26 to upgrade my alarm system, after i accepted the quote and paid in full the upgrade was done, the next day DCS sent me an invoice stating that i owe a further 3988.86! to which i ...
Last night a tried to our neighbor's car. The guy clearly didn't know how to drive and ended up in our garden, straight through a wall. Needless to say the entire electric fence is down and we are extremely worried about our safety. We phoned our armed response "Best Secure" and they came ...