I contacted Bergens in Kyalami to replace a seal on the oven. I was quoted R425 for Labour plus parts. I accepted the quote and the technician arrived to repair. I paid the bill R620 ie R195 for the oven seal. I checked with the technician if the seal was a Defy original and he informed me it was. ...
This is the second time that I have used Bergen's for my dishwasher. First time (18 months ago) was an absolute pleasure. Unfortunately this second time was a disaster; after numerous attempts to get the company to collect my dishwasher we finally got to meet the driver. Three days later I had to ...
My Fiance booked in our freezer at Bergen's for a quote to find out what was wrong with our freezer on 06/12/2012. They tested everything and sent us the quote of R768.50. We paid that amount via EFT on 11/12/2012. We received our freezer and on the invoice it stated that everything that was fixed ...
I called to ask if they could service two appliances at my home - both are fridges. I was informed that because it was two appliances I would be charged 2 call outs (2 x R450) even though they only attend at my home once. Needless to say I found this totally ridiculous, hung up the phone and tore ...
Bergens Eldoraigne Rocks! They fixed my washing machine last week within a day and I just phoned them now about a faulty fridge. They will be here in 30 mins to pick it up and assess what is wrong for free. WOW that is service ...
My Whirlpool dishwasher was repaired by Bergens in Sept 2012. They replaced the water pump at a cost of R855. It packed in again in January 2013 and Bergens said they would have to replace the water pump. I asked about the warranty as it was only 4 months since they last replaced. They said their ...