On Saturday 6th of July I bought my grandchildren shoes from Bata shoes, Hillcrest branch. On Monday the 8th of July I went back to the store and asked the lady if I could change the one pair for a bigger size. I had the box and the till slip. The lady said she didnt have a bigger size, I was then ...
I bought Tomy shoes from the Greenstone bata store on the 11/05/2013. Less than a month later, the shoe on the right's insole came loose. Upon taking the shoes back to the store on the 6th of June 2013, a guy told me that his manager wasn't there and only she can authorize exchanges. He told me to ...
I bought a pair of ladies boots at Bata roughly two weeks ago, I decided to wear them out to church the following day and felt that the one heel wasn't sturdy, it felt like it wasn't aligned with the rest of the shoe making the edge of the sole scrape against my heel. So I went to Bata to request ...
In February I went into Bata at Bluff Towers on the Bluff. I purchased a pair of shoes for R300 which I wore once. While in JHB I took the shoes out to wear them for a second time only to find that the buckle broke when I tried to fasten it. I was unable to get the shoes back to Bata due to time ...
I bought a pair of shoes at Lakeside Mall, Benoni, in Dec 2012. The buckle of the shoe broke off, and the manager replaced the pair of shoes with no hassle. She kept the box and my proof of purchase. Two months later the shoe's sole broke entirly. I went back to the store, to find a new manager. He ...
Called at the CapeGate branch of Bata Shoes to purchase a pair of shoes. The size was not available at this store and the Shop Assistant advised that the branch in Zevenwacht Mall, Kuilsriver had the pair available and would request that it be kept for us to collect. On calling the Zevenwacht ...