I would like to compliment Derek Smith from Avis Garden Route on the excellent customer service I have received from him over the past few days. He has been very accommodating in helping secure a vehicle that I can fit my roof racks to to transport my rowing boat to Johannesburg from Sedgefield and ...
On 18 April 2013 I phone the Avisand book a car for Friday 19 April 2013. I informed the call centre agent that I will pick up the car at 17hrs on the 19 April 2013. She confirmed the booking and gave me reference number 31770806ZA4. I picked a car at 17hrs;15 after signing forms that were not ...
I got a rental vehicle for one full month from my insurance company. The vehicle was picked up by myself in Pietermaritzburg. A day before I had to give back the vehicle I was in Johannesburg and went to JIA Avis office at 14H25 and enquired if there would be a return fee for taking the vehicle ...
AVIS Customer service is not responding so I am posting here now. On 8 April we arrived at Windhoek Int to pick up our Avis rental car. I booked a group B car, which according to the AVIS Namibia website is a VW polo or similar. We arrived and were informed that our car was given to someone else. ...
Last year Sep/October 2012 I was given Avis Car Rental through my insurance Company. When i arrived and the car was handed over to me no checklist on the condition of the car was given to me (only the normal papers). I was not even allocated a person to go check the car with me. All was well and ...
I was in an accident and I rented an Avis car for a month. For the first month I was charged R5100. There was a delay in fixing my car and I extended my car rental from Avis for another week. I was assured that the daily rate would not change. The various agents I spoke to, to get the extensions ...