I don't know exactly how, but my phone number got subscribed for a service called Flirtopia. I am getting charged R5 a day for something I did not know about. I would like to know why Altech Autopage allows these charges to go off my account without proof that I have subscribed for these services. ...
SIM card was locked 2 days ago and since then I am trying to get it unlocked. My payments are up to date and Autopage says it is their IT department that must unlock it now! I have been waiting 2 days for their IT department and still nothing. ...
I agreed to an update on my current cellphone contract on the 11th of December. I was assured that the phone would be delivered on the following Tuesday. I still do not have the phone and have just been advised that they will now only be able to deliver it to me next Tuesday - almost 4 weeks later. ...
I returned from living overseas 2 weeks ago. Switched my SIM card to my SA number but the cell service never stayed longer than 5 mins. And the data was non-existent. I took matters into my own hands since I wasn't getting any help from the technical department at head office and went to the ...
I terminated my contract with Autopage effective 28th Oct but I am still being billed in Nov and Dec! Bottom Line: I need a refund for Nov and Dec ASAP!! Today (30 Dec 2013) I spoke to Sizakele at Customer Services; she said she'd 'have to' check with Finance and to expect a refund in 7 to 14 days. ...
On the 25 of December 2013, I used the points on my work business contract to purchase an uncapped data bundle. I had received an sms stating I had purchased the bundle. I returned to work to receive a high data usage alert and unpaid bill of R42226.74, this email was only sent once. No sms was ...